Went in as I?ve used them for many years... a turn signal bulb, a horn relay and check AC that was repaired there a few years back ( over a thousand dollars then).Currently was blowing cold but needed Freon charge. Estimate was $250... then that turned into over $5000.00 for questionable unrelated overly exaggerated claims. At pick up AC was blowing totally hot air, and price for two repairs and one MAJOR disrepair $348.92. Not nice guys.(mileage- 54606) Chevy custom express van 2003.
The process was rather quick, I was given a quick tour of all the facilities, my sales person was amazing and I appreciated that Phil Smith gives back to the community. I was checked on multiple times after my release as well which was great.
Had my first check up and oil change free of charge. They took me in the late afternoon and did the oil change with no problem. I love my car which I bought recently from Phil Smith. The service dept is always helpful with any questions about how to work the car and all it's buttons. They are local to me and I am so glad I bought my car from them.