Suzanne sousa service advisor was very customer friendly she was very helpful and made the process very easy and very informative didn't have to wait to long she was right on top of everything she was awesome thank you.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for the great review!
Apart from Deon it was quite shady.As advertised the msrp is 26400 and Phil Smith price is 18400 but they sold me the vehicle for 25,000 in spite of the fact that I traded in my truck. It seems I was not credited for my trade-in. O was told nothing about the features of the vehicle and found out about on star only after getting in the vehicle to go. I was at the dealership from 3 pm and never got through till well after 7pm.The finance guy told me my finance amount was 23000 which turned out to be 25000 when the statement came from the bank .I sent email to ask about this but still waiting for an explanation.
Hi Colin, we regret to hear that your recent experience was anything less than exceptional. Here at Phil Smith Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (954) 372-2576 to discuss ways we can better serve you in the future.