Had window regulator installed. window works fine. technician did not install window switch on passenger side correctly I had to go back to that corrected. I noticed that 2 door panel clips are missing. Does Phil Smith Chevorlet lose parts and not replace them ? I do not blame the service adviser . Your service technician NEEDS TO REPLACE MY MISSING PARTS that he lost !!! I WANT MY PARTS HE LOST !! I would give negative stars if I could.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 777-7703 to discuss your concerns, as your satisfaction is of utmost importance to us. Kind Regards,
We were invited for an offer regarding our old Chevy equinox. A nice salesperson, Nick Jeanty greeted us and showed us the newer version. We decided to buy based on the atmosphere, no pressure sales, we got a fair price for our trade. Thanks to Phil Smith Chevrolet.
--although i don't speak good english --- they were able to find me a translator and sold me the vehicle i really like --- awesome experience at Phil smith Chevrolet with Nick Jeanty, thank you very much
I had a prepaid maintenance plan and then was charged 60$. The man helping me told me the plan ran out. When I got home I found the paperwork that showed that the plan was up to 100,000 miles, I only had 30,000 at the time. When I called and explained that I was charged the man was very nice use and acted as if he didn’t believe me. I had to drive all the way back and show the paperwork for him to finally give me my refund
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (954) 777-7703 when you have an opportunity, and we will be more than happy to try and turn your experience around. Kind Regards,
We're glad everything was completed quickly and to your satisfaction! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
my appointment was at 1000. I got there early. the service advised was pleasant and helpful. They were done with my truck in less than an hour and there was no upselling! I very much appreciated that. He told me the bill would be around $130 but ended up being $108. I will be back and will recommend to friends. Thank you!!