Phil Smith Chevrolet is my favorite dealership to go to. I drive roughly 45 mins on the highway just to get the superb service I receive every time. They are always accurate, friendly and willing to help however they can. I recommend them to all my friends and family. As long as I'm in south Florida, they will always have my business.
I was notified that the parts for 2 safety recalls were 'now available' and to bring the car into the dealership. After waiting a couple of hours, I was told that the parts were NOT in stock and would have to be ordered from GM and then bring the car back for the recall services. Better communication is needed.
I went for a oil change. The service advisor also recommended 2 filter changes per the milage and year of my vehicle. They also did an inspection of the vehicle. I spent about an hour there. All of the people who I spoke with were friendly and helpful. Will go there again.
My visit was very pleasant. the gentleman that helped me was very professional and efficient. t was the first time I wasn't waiting for hours to get my car back. In the past at another dealership it took 2 hours with an appointment. this visit took less than an
hour. The waiting room was very clean. It was a pleasant experience.
Hats off to Emillo for having such a great staff. Even though he was not there that day, the employees did an excellent job, that comes from great training and dedication. I know I have been an Administrator all my life.
A special thanks to the service gentleman.
My experience as always is about time and performance. Although I have more time than money on hand. I do appreciate performance, and that is what I received from Phil Smith. The satisfaction of knowing that my vehicle is in the hands of certified and qualified mechanics that does a great job in a timely manner. My service agent is most helpful and knowledgeable of vehicular problems. Thomas Murnane is truly a credit to Phil Smith Dealership and has been my service representative for years. I truly appreciate him for his concern and courteous ways in assuring me of what to expect. Truly Satisfied